Enhancing Faculty Work Productivity through Organizational Support and Servant Leadership with the Mediating Role of Work Motivation: A Study Case at University of Muhammadiyah Jakarta

Authors

  • Muhammad Andriansyah Universitas Pakuan, Bogor
  • Bibin Rubini Universitas Pakuan, Bogor
  • Sri Setyaningsih Universitas Pakuan, Bogor

DOI:

https://doi.org/10.59175/pijed.v3i2.289

Keywords:

Organizational Support, Tri Dharma of Higher Education, Servant Leadership, Work Motivation, Work Productivity

Abstract

This study aims to examine the influence of organizational support and servant leadership on work productivity, both directly and indirectly through work motivation as a mediating variable. A quantitative approach with a survey method was employed by involving 164 permanent faculty members of the University of Muhammadiyah Jakarta as the sample. Data collection techniques was conducted using questionnaires, and path analysis was performed for data analysis. The results indicate that organizational support (β = 0.309), servant leadership (β = 0.375), and work motivation (β = 0.149) have a direct positive, and significant influence on work productivity. Additionally, organizational support (β = 0.338) and servant leadership (β = 0.303) also exert a direct positive and significant influence on work motivation. Work motivation mediates the relationship between organizational support (β = 0.050) and servant leadership (β = 0.045) on work productivity, although this mediating influence is less effective than the direct influences, which are more dominant. The findings offer recommendations for faculties and stakeholders to enhance work productivity in achieving the Three Principles (Tri Dharma) of Higher Education through strategies that strengthen organizational support, servant leadership, and work motivation.

References

Abane, J. A., Adamtey, R., & Ayim, V. O. (2022). Does organizational culture influence employee productivity at the local level? A test of Denison’s culture model in Ghana’s local government sector. Future Business Journal, 8(1), 34. https://doi.org/10.1186/s43093-022-00145-5

Akgunduz, Y., Alkan, C., & Gök, Ö. A. (2018). Perceived organizational support, employee creativity and proactive personality: The mediating effect of meaning of work. Journal of Hospitality and Tourism Management, 34. https://doi.org/10.1016/j.jhtm.2018.01.004

Al Naqbi, H., Bahroun, Z., & Ahmed, V. (2024). Enhancing work productivity through generative artificial intelligence: A comprehensive literature review. Sustainability, 16(3), 1166. https://doi.org/10.3390/su16031166

Anshori, L. I., Titisari, P., Setyanti, S. W. L. H., Sularso, R. A., & Susanto, A. B. (2023). The Influence of Servant Leadership on Motivation, Work Engagement, Job Satisfaction and Teacher Performance of Vocational Hight School Teachers in Jember City. Quality-Access to Success, 24(194). https://doi.org/10.47750/qas/24.194.30

Cahyani, V. L., Ahadiat, A., & Mardiana, N. (2023). The Influence of Servant Leadership and Work Environment on Employee Performance through Work Motivation as a Mediation Variable at PT. Kimia Farma Tbk. Journal of Economics, Finance and Management Studies, 6(8), 4003–4011. https://doi.org/10.47191/jefms/v6-i8-50

Chemuturi, M., & Cagley, T. M. (2010). Mastering Software Project Management: Best Practices, Tools and Techniques. J. Ross Publishing.

Chen, T., Hao, S., Ding, K., Feng, X., Li, G., & Liang, X. (2020). The impact of organizational support on employee performance. Employee Relations, 42(1). https://doi.org/10.1108/ER-01-2019-0079

Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2018). Organizational Behavior: Improving Performance and Commitment in the Workplace (6th ed.). McGraw-Hill Education.

Darolia, C. R., Kumari, P., & Darolia, S. (2010). Perceived Organizational Support, Work Motivation, and Organizational Commitment as determinants of Job Performance. Journal of the Indian Academy of Applied Psychology, 36(1), 69–78. https://doi.org/10.1037/e635812009-001

Eisenberger, R., & Stinglhamber, F. (2011). Perceived organizational support: Fostering enthusiastic and productive employees. American Psychological Association. https://doi.org/10.1037/12318-000

Farena, I., & Dewanto, D. (2023). The Effect of Work Discipline and Work Motivation on Work Productivity. Journal of Management and Energy Business, 3(1), 31–42. https://doi.org/10.54595/jmeb.v3i1.60

Gulo, V. I., & Sihombing, M. (2024). The Influence of Perceived Organizational Support and Workload on Employee Productivity at Perumda Tirtauli Pematang Siantar City. Journal of Humanities, Social Sciences and Business (JHSSB), 3(2), 356–369. https://doi.org/10.55047/jhssb.v3i2.925

Hai, T. N., & Van, Q. N. (2021). Servant leadership styles: A theoretical approach. In Emerging Science Journal (Vol. 5, Issue 2). https://doi.org/10.28991/esj-2021-01273

Kim, Y. H., Choe, E. K., Lee, B., & Seo, J. (2019). Understanding Personal Productivity How: Knowledge Workers Define, Evaluate, and Reflect on Their Productivity. Conference on Human Factors in Computing Systems - Proceedings, 1–12. https://doi.org/10.1145/3290605.3300845

Kobayashi, Y., Watanabe, K., Otsuka, Y., Eguchi, H., Kawakami, N., Imamura, K., & van Dierendonck, D. (2020). Servant Leadership in Japan: A Validation Study of the Japanese Version of the Servant Leadership Survey (SLS-J). Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.01711

LPPM-UMJ. (2021). National Scientific Publication University of Muhammadiyah Jakarta. Sinta-BRIN (Science and Technology Index-Badan Riset Dan Inovasi Nasional). https://lppm.umj.ac.id/publikasi-ilmiah/

LPPM-UMJ. (2022). Intellectual Property Rights and Patents. University of Muhammadiyah Jakarta. https://lppm.umj.ac.id/hki/

Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. (2017). Human Resource Management. In Cengage Learning (15th ed.). Cengage Learning.

Nanjundeswaraswamy, T. S., & Divakar, S. (2021). Determination of Sample Size and Sampling Methods in Applied Research. Proceedings on Engineering Sciences, 3(1). https://doi.org/10.24874/pes03.01.003

Novialumi, A. (2021). The Effect of Servant Leadership on the Work Productivity of PT. Fastrata Buana Bekasi. International Journal of Education, Information Technology, and Others, 4(1), 143–147.

OECD. (2016). OECD Compendium of Productivity Indicators 2016. OECD Publishing. https://doi.org/https://doi.org/10.1787/pdtvy-2016-en

PDDIKTI. (2021). Profile of University of Muhammadiyah Jakarta. Ministry of Education and Culture Higher Education Database. https://pddikti.kemdikbud.go.id/

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature. Journal of Applied Psychology, 87(4), 698. https://doi.org/10.1037//0021-9010.87.4.698

Robbins, S. P., & Coulter, M. (2018). Management (14th ed.). Pearson Education.

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior: Global Edition (17th ed.). Pearson Education.

Salsabila, A. A., Fakhri, M., Silvianita, A., Wardhana, A., & Saragih, R. (2021, March). The effect of organizational culture and work motivation on employee job satisfaction. Proceedings of the International Conference on Industrial Engineering and Operations Management. https://doi.org/10.46254/an11.20210962

Setiawan, R., Cavaliere, L. P. L., Navarro, E. R., Wisetsri, W., Jirayus, P., Chauhan, S., Tabuena, A. C., & Rajan, R. (2021). The impact of leadership styles on employees productivity in organizations: A comparative study among leadership styles. Productivity Management, 26(1), 382–404. https://doi.org/10.2139/ssrn.3875252

Setyaningsih, S. (2021). Strengthening Educational Management Resources through Path Analysis and SITOREM Methods (Penguatan Sumber Daya Manajemen Pendidikan Melalui Analisis Jalur (Path Analysis) dan Metode SITOREM). Alfabeta.

Singh, R. (2016). The Impact of Intrinsic and Extrinsic Motivators on Employee Engagement in Information Organizations. Journal of Education for Library and Information Science Online, 57(2), 197–206. https://doi.org/10.12783/issn.2328-2967/57/2/11

SINTA. (2022). Scopus Documents Per Year University of Muhammadiyah Jakarta. Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia. https://sinta.kemdikbud.go.id/affiliations/profile/1059

Soper, D. S. (2024). Sobel Test Calculator for the Significance of Mediation. Software. https://www.danielsoper.com/statcalc/

Stafrezar, B. (2023). The Influence of Work Experience, Work Motivation and Work Conflict on Employee Productivity in Food Companies. Jurnal Manajemen, 13, 21–31. https://doi.org/10.26460/jm.v13i1.3732

Sudarmo, Suhartanti, P. D., & Prasetyanto, W. E. (2021). Servant Leadership and Employee Productivity: A Mediating and Moderating Role. International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-12-2020-0658

Sudarmo, Suhartanti, P. D., & Prasetyanto, W. E. (2022). Servant leadership and employee productivity: a mediating and moderating role. International Journal of Productivity and Performance Management, 71(8), 3488–3506. https://doi.org/10.1108/IJPPM-12-2020-0658

Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3). https://doi.org/10.5296/ijhrs.v9i3.15102

Sutrisno, S., & Sunarsi, D. (2019). The Effect of Work Motivation and Discipline on Employee Productivity at PT. Anugerah Agung in Jakarta. Jurnal Ad’ministrare, 6(2). https://doi.org/10.26858/ja.v6i2.13438

Van Dierendonck, D., & Nuijten, I. (2011). The Servant Leadership Survey: Development and Validation of a Multidimensional Measure. In Journal of Business and Psychology (Vol. 26, Issue 3). https://doi.org/10.1007/s10869-010-9194-1

Williams, W. A., Brandon, R.-S., Hayek, M., Haden, S. P., & Atinc, G. (2017). Servant leadership and followership creativity: The influence of workplace spirituality and political skill. Leadership & Organization Development Journal, 38(2). https://doi.org/10.1108/LODJ-02-2015-0019

Downloads

Published

2024-11-06

How to Cite

Andriansyah, M., Rubini, B., & Setyaningsih, S. (2024). Enhancing Faculty Work Productivity through Organizational Support and Servant Leadership with the Mediating Role of Work Motivation: A Study Case at University of Muhammadiyah Jakarta. PPSDP International Journal of Education, 3(2), 64–82. https://doi.org/10.59175/pijed.v3i2.289